Only one person
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Gloves Galore
Oh my goodness. How many pairs of gloves have I knitted? Trust me as I type this it feels like too many. Best estimate is around 250 pairs. This is over the course of a few years. Gloves people? Please can we move over to hats for a while? Just not scarves. They take forever!
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Delivering the Goods
Why is the delivering of our creations now such a source of stress? Do we as small traders not have enough to worry about with out adding this? A service which is actually outside of our control. We pay for the service. The service provider fails and we get our asses kicked. Personally, I can’t
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Feeling the Festive Frustration
Isn’t this the time of year we should be full of joy and goodwill? It seems with each passing year its the feeling of festive frustration for small traders. We plan, organise, work extra hours making new stock, new lines, taking on the custom orders to try and keep the customer happy but at what
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Customer Service Versus the Big Companies
Time is money. We are all told that. Everyone is in a hurry. Lets face it life is really busy. We all have so much going on that sometimes things get left to the last minute. I will hold my hands up: guilty as charged. Its that one thing on your list that keeps getting