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Keeping the customer happy

How many times; when dealing with companies have you moaned about lack of customer service? I know I have. However I’ll bet that its been a larger company you have been dealing with. Since setting up Grans I have come to realise that customer satisfaction is paramount. I love getting feedback like ‘awesome’ just from […]

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Its all about the keyring

Well where did June go? I feel like it was only yesterday that my new site went live and already a month has passed. I have been trying to get stock ready for my only craft fair of the year and its all been about the keyring and bag charm. It started purely by accident when […]

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Welcome to my new website: finally

Ta dah. Finally I have gone and done it: after much procrastination I have a new website. It had been a job on my to do list for sometime but I always put it off; telling myself I didn’t have the time when really I didn’t fancy learning to use new software. When I first […]

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